Coronavirus Information for Guests with Existing or New Bookings at River Valley Country Park
Last Updated 16/04/21
Following the latest government announcement that outlined the road map set for the easing of the national lockdown, please find details below regarding the re-opening of our holiday parks. Please note that any dates given are subject to change and depend on the Government agreeing to move onto the next step of their roadmap.
Guests with holidays booked between 12th April-17th May 2021- Our parks are now open. Unfortunately the restrictions that will be in place during this time will only allow us to accept bookings from parties that occupy the same household. If you have a booking with us that will be affected by this latest restriction, please contact us as soon as possible to discuss your options.
Guests with holidays booked after 17th May 2021- For guests due to visit us from the 17th May and beyond, some restrictions may be eased further but we will wait to hear from the government before confirming more on this.
For your piece of mind, all of our new and existing bookings for 2021 are covered by our Book with Confidence Guarantee. This guarantee means that should the Coronavirus interrupt your plans to come and stay with us in any of the following ways, you'll be able to move your holiday to a future date or receive a full refund.
- Your holiday Park is closed because of coronavirus and is therefore unable to accommodate you for your confirmed booking
- Government travel restrictions including local lockdowns are in place on the dates of your booking which affect your home postcode
- Any member of your party listed on the booking have been told to self-isolate due to coronavirus, or have any Covid-19 symptoms
Click here to find out what you can expect from your 2021 holiday.
We thank you for your patience and understanding during this difficult time and look forward to welcoming you back soon.